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Initially would appreciate any feedbackįrom the Community relative to this opinion.

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Same negative error 1402 outcome as previously reported at approx 90% of the load phase.Ĭan only say, back to the Community and hopefully further suggestions will be forthcoming.īased upon the singular response to our thread we would believe the problem posed may not be of a common nature with simple fix and perhaps only able to be rectified with either a clean load or repair of Windows 10 O/S. Attempted to load the program via compatibility settings manually withĪLL defaults changed and being: Window 8, Reduced colour mode, Run in 640 x 480, Disable display scaling and Run as an Administrator.Same negative error 1402 outcome as previously reported at approx 90% of the load phase. Attempted to load the program via compatibility settings manually with only change to defaults being to Windows 7.Attempted to load the program via Program Compatibility Troubleshooter and which utilised Windows 8.Relative to your advice re Compatibility, these are steps and outcomes.

#Dragon naturallyspeaking 12 italiano download software

The exact hardware specification/build and software loaded as per the problem PC.

The Windows 10 upgrades were loaded within days to all three computers and with all running flawlessly since loaded.

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Has loaded correctly to two other PC's running Win 10 64 bit and utilising the same installer.

Have included detail further herein.Īt this point we must reiterate our previous advice that The Dragon speaking program Undertook attempts to load the program both via the advised Program Compatibility Troubleshooter and compatibility settings manually. Good evening and many thanks for your prompt response.

Hopefully an answer can be forthcoming and the matter resolved.

Further we have provided Nuance with log files pertaining Windows Installer, Event Viewer, System Information File and Setup Log and again without a positive outcome.

Msiexec /i and disabling Firewall, Defender, Malware, but with negative outcome.

We have had Nuance Support connect remotely and attempt to load utilising a new account and including Hide all Microsoft services, loading from.

The Dragon speaking program has loaded correctly to two other PC's running Win 10 64 bit and utilising the same installer.

The next best step is to contact Microsoft and know why we are not able to access the registry key even with an administrator account" unquote.

#Dragon naturallyspeaking 12 italiano download install

To prove this, you have mentioned that you were able to install Dragon on a Laptop and a desktop computer. Workstation and not with the Dragon Software. The steps that were done helped us isolate the issue that there could be a problem with your " We have done the troubleshooting steps that should have resolved this issue, from downloading a new Dragon installer to creating a new Windows user account. Nuance most recent response refers, quote. Have now worked with Nuance Support for considerable time and who have been most helpful, but without a resolution. Purchased, download and attempted to load Dragon NaturallySpeaking 13 Premium, the following error displayed:Įrror 1402.Could not open key: UNKNOWN\Components\DA42BĬ89BF25F5BD0AF18C3B9B1A1EE8\BF02AE3398358394AB95B2DCB96BF814.